Loose Joints is looking for a friendly, organised and motivated individual to join our team as Bookshop and Sales Assistant, working in our bookshop Ensemble and with the logistics side of our publishing operations. This is a permanent position, four days a week, based in Marseille.
Ensemble:
– Handling incoming and outgoing communications through Ensemble's dedicated inbox, covering customer service for online orders and reviewing book proposals.
– Creating a welcoming, vibrant and clean environment for customers, keeping the bookshop organised and aesthetically pleasing, and sharing your knowledge of books to make relevant recommendations.
– Stock management: processing new titles through our inventory systems and website, monitoring stock levels and ordering re-stocks as needed.
– Contributing to Ensemble's events and exhibitions programme alongside the team, supporting book signings, author talks and partnerships.
Sales & Logistics:
– Responding to customer enquiries and providing order status and tracking information, working with our logistics partners in the UK, the Netherlands and the United States to ensure prompt and accurate dispatch of every order.
– Packing, handling and fulfilling orders directly from our Marseille studio for both Loose Joints and Ensemble.
– Direct responsibility for managing inventory across all our warehouses, working with colleagues in the UK and the US to ensure correct stock availability in every territory.
– Handling printer shipments and stock transfers, and coordinating stock control on a quarterly basis, including maintaining an efficient and organised warehouse environment.
– Basic bookkeeping: weekly reconciliation of online sales through our accounting software.
– General office duties: answering phones, arranging couriers and other related studio support.
Knowledge & Experience:
– Bilingual in French and English is essential.
– Basic understanding of accounting, comfortable with Excel and general office software.
– Previous experience in retail, bookselling or logistics is an advantage.
– Enthusiasm for independent publishing or photography.
Expected Behaviours:
– Highly organised, with the ability to multitask between bookshop hours and logistics and admin work.
– Friendly and comfortable dealing with customers day to day.
– You accept responsibility and execute assignments correctly and with care. You accept coaching and feedback from others openly.
– You are clean, conscientious and respectful in the shop and office environment.
Terms & Conditions:
– Permanent position, four days per week (Wednesday to Saturday), based in Marseille.
– Pay: €1,600 gross per month, with a probation period and a review of salary and responsibilities at 12 months.
– Starting date: November 2026.
How to apply:
Applications are open on a rolling basis.
To apply, please submit a CV and cover letter in English.
Applications should be sent to jobs@loosejoints.biz with the subject: Bookshop and Sales Assistant.
